The best way to find a good carpet cleaning firm is by referral from a satisfied customer. But if you don’t know anybody who has had their carpets cleaned and been happy with the job, then give a call to a couple of carpet cleaners and ask for a quote and make sure that it’s a fixed quote as you don’t want any bait and switch where they offer a low price and then charge more once they are at your home.
Ask them if they will be on time as you may need to go out and don’t want be obliged to be hanging around all day waiting for them. You also want the carpet cleaner to be reliable and honest since he will be at your home. Sometimes honesty is not easy to find in people especially when you have never met the person who will feel so free to stay at your home while he cleans your carpets and every requested part of your home.
To find a carpet cleaner in Sydney, you have to check many options: google, local newspapers, letter box mail. etc. Make sure that they are accredited and qualified technicians and not cowboys. Ask them a few questions about your carpet cleaning needs and you will get a feel, if they are the right company. Ask if they have a happy customer policy meaning they will do the job again if you’re not satisfied. Ask them if they are they fully insured.
Here are some other questions you might want to ask – and the answers from the team at Carpet Steam Cleaning
Q. How much will it cost?
The cost to clean your carpets and rugs is based on several factors, including the size of your house, the layout, your preferences and specific needs. We provide you with a free quote tailored to your specific needs.
Rooms: A standard room is approximately 3 x 4 metres (12 square metres). This includes most average rooms. Larger rooms may be considered as 1½ or 2 rooms. Once we know this, we can give you a free quote over the phone or via email.
Q. How can I pay you?
Technicians carry mobile EFTPOS machines that accept Visa, MasterCard, Bank Card and Amex there is a charge for using amex… We also accept Cheques except when its a exit carpet clean. Yes we accept cash.
Q. Do you guarantee you service?
We provide you with a 100% Satisfaction Guarantee up to 14 days.
Q. Why are some of the Carpet Cleaning firms Cheaper?
We have built our business on our quality work. We do not use “bait and switch” as part of our sales strategy,unfortunately in the industry some operators do. They mention a price and once they’re in your home they say that costs more for this and that. It is important to recognize that your Carpets are an investment and need to be looked after.
Q. What areas do we service?
Sydney wide
Q. Do we give free quotes / Estimates?
Yes
Q. Is there anything I should do to prepare for your arrival?
Please make sure that toys are picked up from the floor. We carefully move all reasonable furniture and put it back in place. If possible we do ask that you remove all breakables such as lamps, and photos etc.
Q. How often should my carpet be cleaned?
People with allergies and Asthma should clean the carpets about every 3 to 6 months. Vacuuming alone will not do the trick. Professional cleaning is the key to killing dust mites which is the number one cause of allergens in the indoor environment. A professional carpet clean needs to be done about every 12 months or so.
Q. How long will my carpet take to dry?
Drying time depends on some variables such as the thickness of pile and fibres, the weather conditions and the air circulation – factors such as humidity and ventilation play a part in drying time. We use a drying method that takes approximately 2 hours.
Q. What if I have Allergies?
The sprays we use are safe and non-toxic and are fine for kids /pets / and people who have allergies.
Q. How do I treat spills and stains?
First, scoop up any solids that have been spilled. Then blot the area with white toweling. Place carpet solution onto the towel and blot over the stain, be careful not to smudge the spot.
Q. Do you work weekends?
Yes
Q. What type of Cleaning do you do?
We specialize in the Dry Cleaning System. Steam Cleaning and Dry cleaning have the same response the only difference being, Dry-Cleaning requires less water for cleaning which is good for the environment and it dries a lot more quickly then the steam cleaning method. Some cowboys use the steam cleaning and occasionally they will over wet the carpets which can cause problems. This can create a breeding ground for bacteria and fungi, which can cause health problems and unpleasant smells.
Q. What can I do to keep my carpets clean?
If wearing street shoes, use entry mats to remove most of the dirt upon entering the house. It’s better to remove shoes upon entering. Treat spills and accidents (from pets or people) immediately,
Q. What do I do after my carpet has been cleaned?
Immediately after cleaning: Floors can be a little slippery so please allow a couple of hours for drying. We use a low moisture cleaning system so it should be dry after a couple of hours. You can walk on the carpets almost immediately. We recommend that you wear socks so as not to transfer body oil and soiling on the fresh carpet.
Q. Why should I have my carpets professionally cleaned?
Carpets and fabrics not properly cleaned and maintained have the potential to cause a variety of health problems. Professional carpet cleaning improves the indoor air quality of your home or work environment and it extends the life of your carpet.
Q. What is the difference between a spot and a stain?
A spot is a substance food, grease, dirt, etc. that has adhered to the carpet fibre but has not become set. Spots are most likely removed by a professional carpet cleaning service. A stain is more advanced and may have become set, requiring additional treatment.
Q. Are our carpet cleaning products safe?
We use Non-toxic carpet cleaning solutions that is safe for babies and pets.
Q. Why do some stains reappear after time?
Usually they are new stains. This occurs when drinks containing sugar, such as tea, coffee or soft-drinks are spilt into the carpet. Once dry, the sugar becomes sticky and begins to collect dust and dirt over time making it appear that the stain is coming from underneath the carpet. In rare cases, there may be a problem with the underlay. Problems with underlay’s are rectified by removing the carpet to treat the area, or may result in replacing the underlay entirely. Our service technicians can advise you on the best treatment.
Q. Are all stains removable?
No, not all stains are removable. If our technicians require the use of extra treatments, a treatment fee may be charged for special attention. This will always be discussed with you prior to treatment.
For more information on Carpet Cleaning Sydney, call 1800 676 881 or visit Carpet Cleaning In Sydney
Mail this post
